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Self Help Center in Salinas Temporarily Closed

Due to limited staffing, the Self-Help Center in Salinas will be temporarily closed to the public from June 23, 2025 until July 31, 2025.  The Monterey Self-Help Center is open Monday through Friday from 9:00 to 4:00 at 1200 Aguajito Road.  The King City Self-Help Center is open on Tuesday from 9:00 to 3:00 at 250 Franciscan Way.  You can also contact the Self-Help Center by calling 831-647-5800 ex. 3005 or by emailing selfhelpcenter@monterey.courts.ca.gov.  Thank you for your patience as we work to serve each person as promptly as we can.

Debido a limitaciones de personal, el Centro de Autoayuda en Salinas estará cerrado temporalmente al público desde el 23 de junio de 2025 hasta el 31 de julio de 2025. El Centro de Autoayuda de Monterey está abierto de lunes a viernes de 9:00 a 4:00 en 1200 Aguajito Road. El Centro de Autoayuda de King City está abierto los martes de 9:00 a 3:00 en 250 Franciscan Way. También puede contactar al Centro de Autoayuda llamando al 831-647-5800 ext. 3005 o enviando un correo electrónico a selfhelpcenter@monterey.courts.ca.gov. Gracias por su paciencia mientras atendemos a cada persona lo más pronto posible.

Citizen's Complaint

About

Communications from the public can provide valuable information to the Civil Grand Jury, which may prompt an investigation of a local government agency. Any citizen may submit concerns regarding mistreatment, suspicious misconduct or inefficiencies to the Civil Grand Jury for consideration on a Citizen Complaint Form.

The Civil Grand Jury, at its discretion, inquires into citizen complaints regarding local government agencies and officials to identify practices in government that need improvement. The ultimate goal of the Civil Grand Jury is to improve government in Monterey County and to make public officials responsive to the people.

Submission Guidelines

  • Complaints must be submitted in writing; complaints are not accepted by phone;
  • The Civil Grand Jury does not investigate all complaints received. Investigations are at the discretion of the jury;
  • Investigation of your complaint cannot be confirmed; all investigations remain confidential until the Civil Grand Jury decides to include the findings in the final report;
  • Anonymous complaints may not be responded to if the Civil Grand Jury is unable to contact you for additional information related to the complaint.

Confidentiality

All citizen complaints are treated as confidential correspondence. All persons who appear before the Civil Grand Jury or who communicate with the Civil Grand Jury in writing are protected by strict rules of confidentiality. These rules extend to all participants in the process, including complainants and witnesses. Additionally, the minutes and records of Civil Grand Jury meetings are protected by law and cannot be subpoenaed or inspected by anyone.

Limitations of Investigative Authority

The Civil Grand Jury has no jurisdiction or authority to investigate federal agencies, state agencies, the courts or criminal activity . Please also note the following limitations:

  • The Civil Grand Jury cannot investigate disputes between private parties;
  • The Civil Grand Jury is not a "Consumer Complaint Bureau."

The Civil Grand Jury is authorized to examine all aspects of local government within the County of Monterey (including special districts) ensuring that all public monies are being handled judiciously, all accounts are properly audited—in general, guaranteeing honest, efficient government in the best interests of the people.

The Civil Grand Jury is authorized to:

  • Inspect and audit books, records, and financial expenditures to ensure that public funds are properly accounted for and legally spent within Monterey County;
  • Inspect financial records of special districts in Monterey County;
  • Examine the books and records of any nonprofit organization receiving county or city funds;
  • Inquire into the conditions of jails and detention centers within Monterey County; and
  • Inquire into any charges of willful misconduct in office by public officials or employees within Monterey County.

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